This policy describes how UMA Solutions PTY LTD trading as PODS Analytics collects, uses, stores, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
PODS Analytics is committed to protecting your privacy. We only collect personal information where it is reasonably necessary for our functions and activities, and we handle that information fairly and lawfully under the Privacy Act.
By using our website or contacting us, you agree to this policy to the extent required under applicable law. If you do not agree, please do not submit personal information through our site.
Where you submit our contact form or otherwise reach out to us, we may collect personal information including:
We also collect limited technical information automatically when you visit our website (for example via server logs or analytics), as described in our cookies section below.
We use the personal information you provide only to respond to your enquiries and communicate with you about your request. We do not use contact form submissions for unsolicited marketing, profiling, or sale of personal information.
If we need to use your information for another purpose, we will seek your consent where required by the APPs or notify you as the law requires.
Personal information submitted through our website is stored securely using industry-standard measures appropriate to the nature of the data. Our digital services rely on Microsoft Azure infrastructure and related cloud services for hosting, processing, and resilience.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure, as required under APP 11.
We use trusted service providers to operate our website and related systems. These may process personal information on our behalf only as needed to provide their services. Key categories include:
Where these providers store or process data outside Australia, we take steps that are reasonable in the circumstances to ensure overseas recipients handle information in line with the APPs, as required by APP 8.
Our website may use cookies and similar technologies to maintain session state, improve performance, and understand how visitors use the site (for example aggregated traffic and error analytics).
You can control cookies through your browser settings. Blocking some cookies may affect how certain parts of the site function. Where analytics or non-essential cookies are used in a way that constitutes personal information, we handle that information in line with this policy.
Under the Privacy Act you have rights relating to access, correction, and in some circumstances complaint and restriction of use. You may request:
We will verify your identity before acting on a request where appropriate. There is no fee for making a request; we may charge a reasonable cost for providing access where permitted by law.
For privacy questions, requests to access or correct personal information, or complaints about how we handle personal information, contact us at:
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
For general enquiries (non-privacy), you may also use our contact page.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Effective date" at the top of this page and, where changes are material, take additional steps that are reasonable in the circumstances to notify you.
Your continued use of our website after the updated effective date constitutes your acknowledgment of the revised policy, to the extent permitted by law.